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FAQ

Where can I buy PICO products?

PICO 4 is currently available for purchase in: United Kingdom, Germany, France, Finland, Denmark, Sweden, Norway, Spain, Italy, Netherlands, Belgium, Austria, Switzerland, Poland, Portugal, Japan, Korea, Singapore, Malaysia.

What type of display does PICO 4 have? What is the resolution and refresh rate?

PICO 4 boasts two 2.56" LCD displays, which suppprt resolution of 4,320*2,160 (2,160*2,160 per eye) and refresh rates of 72Hz/90Hz.

Does PICO 4 support interpupillary distance (IPD) adjustment? What is the fit range?

PICO 4 supports interpupillary distance (IPD) adjustment (62mm-72mm). You can adjust the IPD in "Settings"►"Display". Please note that using inappropriate IPD may increase the risk of discomfort. Do not forcibly move the lens barrel to avoid damage to the VR headset!

Does PICO 4 support myopia adjustment?

No, but PICO 4 is designed to accommodate most prescription glasses. Make sure to wear the VR headset in a manner in which the VR headset lenses do not rub or impair your prescription lenses.

Privacy Policy

PICO Immersive Pte. Ltd. (“we”, “our”, or “us”) provides innovative virtual reality products and services through our websites, applications, content, hardware, and services (collectively, the “PICO Services”).

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PICO Product Limited Warranty

PLEASE READ THIS LIMITED WARRANTY CAREFULLY TO UNDERSTAND YOUR RIGHTS AND OBLIGATIONS. BY USING YOUR PICO PRODUCT OR ACCESSORY, YOU AGREE TO THE LIMITED WARRANTY.

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Support

Please fill out this form to get support about your product.

FAQ

Privacy Policy

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PICO Product Limited Warranty

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School Support Form

Individual Support Form

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